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Questions, big gifting plans, last-minute sweet emergencies—we're into all of it.

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CONTACT INFO

Location

417 Industrial Ave
Vancouver, BC V6A 2P3
Canada

Hours

Monday - Friday: 1 PM - 7 PM
Saturday & Sunday: Closed

HAVE A QUICK QUESTION?

Check out our FAQ section below for answers to common questions about orders, shipping, and more.

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FREQUENTLY ASKED QUESTIONS

Quick answers on ordering, delivery, shipping, and corporate gifting.

Orders & Product

How do I place a custom order?

Use Build Your Box to choose your size (4, 8, or 12 pieces) and flavours. For pre-curated options, shop Featured Boxes.

How long do brownies and blondies stay fresh?

Best within 3–4 days at room temperature in an airtight container. You can refrigerate up to 1 week or freeze up to 3 months.

Do you offer vegan or gluten-free options?

Yes, select flavours are available. Please check product tags and note our kitchen handles common allergens including gluten, dairy, and nuts.

Delivery & Shipping

Where do you deliver locally?

We hand-deliver across Vancouver and the Lower Mainland. Delivery fees vary by postal code.

Do you ship across Canada?

Yes—Canada-wide shipping is available on select gift boxes. Build-your-box and same-day style local orders remain Vancouver + Lower Mainland focused.

See details: See delivery details below.

How far in advance should I order?

For best availability, place orders at least 24 hours ahead. For events and larger drops, 3–5 days (or more) is recommended.

Corporate & Policies

Can I order for corporate events or gifting?

Absolutely. Visit Corporate Boxes for options, for bulk timelines and delivery planning.

What is your cancellation and refund policy?

Policy details can vary by order type. Please review our Refunds & Cancellations Policy for the latest terms before placing large or date-sensitive orders.

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